Contact support

The Help drawer (top bar) has four tabs: **Chat** with Sparky, **Features** (request and vote on ideas - Pro), **Docs** (this library), and **Bugs** (any signed-in user). Start with Chat or Docs for how-to questions.

A saved conversation is created when you send your first message - opening the chat bubble or drawer alone does not start a stored thread. In-app chat history persists on SparkVox servers across sessions and records which app page you were on when you started. The sparkvox.io widget works the same way: your first message creates the thread and records which marketing page you were on.

Use **Escalate to Team** in Help → Chat when Sparky cannot resolve a billing or account issue. That sends your conversation to our support team by email. For general questions, email [email protected].

The Sparky widget on sparkvox.io answers pre-signup product questions. You can optionally leave an email on the lead form for follow-up.

A 15-minute live demo is available on request for teams evaluating SparkVox. Product updates and changelog: sparkvox.io/updates.